Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josue Garcia

Josue Garcia

April 17, 2025

5  out of  5
rating by Josue Garcia
"Buen servicio , mucha paciencia y la mejor asesoría."
Profile photo of Bola. S. Otesle (Wisdom Omoh)

Bola. S. Otesle (Wisdom Omoh)

April 14, 2025

5  out of  5
rating by Bola. S. Otesle (Wisdom Omoh)
"Caririe Skinner and Mitchell Taylor are very good in their roles,. 1. They are Friendly and Helpful: “The customer representative role was extremely friendly and helpful. They listened carefully to my issue and resolved it quickly. Excellent service!” Quick Resolution: “Amazing experience! The representative resolved my problem in no time and made the whole process super easy. Thank you!” Professional and Courteous: “Very professional and courteous. They answered all my questions patiently and made sure I was satisfied with the solution. Great job!” Above and Beyond: “Went above and beyond to help me. I really appreciated their dedication and commitment to making sure everything was sorted out.” Knowledgeable Support: “The support rep was incredibly knowledgeable and explained everything clearly. Made me feel confident about the next step."
Profile photo of Enia Walker

Enia Walker

April 9, 2025

5  out of  5
rating by Enia Walker
"I want to give a HUGE shout-out to Carrie Skinner State Farm Account Representative, Anita Johnson-Gregg! Over the past week, I've been dealing with issues related to correcting my VIN through MDOT and my car loan company. From the very start, Anita has been incredibly helpful in identifying the error and keeping me updated as she worked tirelessly to resolve the matter efficiently. Her professionalism, courtesy, and down-to-earth demeanor make every interaction a pleasure. Anita is not only knowledgeable and honest but also genuinely compassionate—qualities that set her apart. Her top-tier customer service is one of the many reasons I've remained with State Farm for years. I also want to express my appreciation for Twila—she’s amazing too!"
Profile photo of MisFit Custom Builds LLC

MisFit Custom Builds LLC

April 2, 2025

5  out of  5
rating by MisFit Custom Builds LLC
"Viviana never fails to make me feel welcomed! I have been a customer with the is locations for YEARS now, and I’m always left beyond satisfied. Giving them a call feels like calling family! - Darian Rawls-Muriel"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ray Gregg

Ray Gregg

April 2, 2025

5  out of  5
rating by Ray Gregg
"I called the office to get help with my wife's insurance. The young lady Anita was so kind and helpful! Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Mohammad Latif Latifi

Mohammad Latif Latifi

March 25, 2025

5  out of  5
rating by Mohammad Latif Latifi
"Very good customer service and support from Anita"
We responded:
"Hi Mohammad, thank you very much for this wonderful review! The Carrie Skinner State Farm Team is always here to support you when it comes to your insurance needs. We always strive to provide great customer service to our good neighbors! – Carrie"
Profile photo of marc tischer

marc tischer

March 20, 2025

5  out of  5
rating by marc tischer
"Worked with Tammy yesterday to get my daughter and a new car on my policy. Tammy was awesome. Got everything done by days end. Highly recommend State Farm (Columbia)."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Brandon Herdez

Brandon Herdez

March 17, 2025

5  out of  5
rating by Brandon Herdez
"Viviana provided me with great service! She helped me get a quote and policy in no time. She was super helpful and walked me through everything step by step in a breeze."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Toni Mascaro

Toni Mascaro

March 14, 2025

5  out of  5
rating by Toni Mascaro
"Shout out to Viviana, a wonderful representation of responsiveness, knowledgeable and kind rep for State Farm. Thank you for making it so easy to add our new vehicle and proving me with all the information needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Somesh Kumar

Somesh Kumar

March 10, 2025

5  out of  5
rating by Somesh Kumar
"Carrie was great. Very understanding, genuine and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ever Sansivar503

Ever Sansivar503

March 7, 2025

5  out of  5
rating by Ever Sansivar503
"Excelente servicio con Viviana lo recomiendo te ayuda mucho y te explica cómo funciona cada pago y por lo que pagas y los beneficios que te da al tener el seguro!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Russia Sudler

Russia Sudler

March 7, 2025

5  out of  5
rating by Russia Sudler
"Viviana provided great service, she was amazing."
We responded:
"Thank you, Russia, for your kind words! We’re so glad that Viviana provided you with great service and made such a positive impression. We’re here for you whenever you need us, and we’re happy you had an amazing experience. Thanks for choosing our team! – Carrie "
Profile photo of Salvador Ruiz

Salvador Ruiz

March 6, 2025

5  out of  5
rating by Salvador Ruiz
"Viviana siempre ha estado aqui cuando vengo a la oficina y es muy eficiente y muy profesional explicando todo muy bien acerca de mi seguro dandome las mejores opciones y precios."
Profile photo of Hannah

Hannah

March 6, 2025

5  out of  5
rating by Hannah
"Tammy is the kindest, she’s always patient and helpful with me! Great service, I would highly recommend!"
Profile photo of Carlos Jarquin

Carlos Jarquin

February 21, 2025

5  out of  5
rating by Carlos Jarquin
"El servicio al cliente en esta oficina es muy bueno, siempre responden mis llamadas y son muy cordiales. Viviana habla Español y me ayuda a entender todas mis inquietudes. Los recomiendo."
We responded:
"¡Muchas gracias por sus amables palabras, Carlos! Nos complace saber que tuvo una experiencia positiva con nuestros servicios. Viviana una pieza importante en nuestro equipo y nos alegra que haya podido ayudarle con sus inquietudes. Agradecemos su recomendación y esperamos poder asistirle nuevamente en el futuro. Thank you very much for your kind words, Carlos! We are delighted to hear that you had a positive experience with our customer service. Viviana is truly an asset to our team, and we’re glad she could assist you in understanding your concerns. We appreciate your recommendation and look forward to assisting you again in the future."
Profile photo of Ana Mabini

Ana Mabini

February 19, 2025

5  out of  5
rating by Ana Mabini
"The agents Tammy and Mitchell are very helpful with the questions I have. And so you wouldn’t feel hesitant because they will take time to give you the answers. Thank you so much!"
We responded:
"Ana, thank you for your kind words! We're so happy to hear that Tammy and Mitchell were able to assist you and answer all your questions. We truly appreciate you taking the time to share your experience! If you ever need anything else, we're here for you. -Carrie"
Profile photo of s s

s s

February 15, 2025

5  out of  5
rating by s s
"Viviana is the best she help me out a lot I call to get a second car added to my policy and it was a breeze she walked me threw all the steps and we got it done….. Sherman 5 stars ⭐️ all day"
We responded:
"Thank you for your feedback on our team! We strive to provide friendly and knowledgeable service to each of our customers, and we are so glad that we were able to help you with your coverage needs. Please feel free to reach out again if you need any further assistance. "
Profile photo of Clarence Boyd

Clarence Boyd

February 14, 2025

5  out of  5
rating by Clarence Boyd
"Thank you so much Vivian it was a pleasure talking with you this morning as usual you made it easy doing business with State farm for my auto insurance."
We responded:
"Thank you, Clarence! It’s always a pleasure working with you as well. We’re so glad Viviana could make your experience with State Farm smooth and easy. If you ever need anything, don’t hesitate to reach out. Looking forward to our next conversation! -Carrie"
Profile photo of Richard Spink

Richard Spink

February 13, 2025

5  out of  5
rating by Richard Spink
"Customer Relations Representative Viviana Yarusevich is very pleasant and helpful with my questions & Balance due payment on 'phone."
We responded:
"Thank you for your kind feedback, Richard! We're so glad to hear that Viviana could assist you with your questions and payment pleasantly. We truly appreciate your support in us, and we're always here to help whenever you need! -Carrie"
Profile photo of Tony Perfetto

Tony Perfetto

February 12, 2025

5  out of  5
rating by Tony Perfetto
"Fast service great follow up and very helpful saved a lot my agent Mitchell was outstanding he knows insurance !Viviana is extremely customer service orientated thank u"
We responded:
"Thank you for sharing your experience, Tony! It's wonderful to hear you received fast service and great follow-up from Mitchell. Your positive feedback is much appreciated, and we'll make sure to commend Mitchell for his outstanding service. We look forward to continuing to meet your insurance needs! – Carrie "
Profile photo of Tyressa Richardson

Tyressa Richardson

February 11, 2025

4  out of  5
rating by Tyressa Richardson
"I have Been a customer for a long time now, Tammy has been there since I’ve became a customer. She’s always very helpful! It’s Always a pleasure when I speak with her about my policies!"
We responded:
"Thank you so much, Tyressa! We truly appreciate your long-time support. We're glad to hear that Tammy has been such a big help and made your experience so positive. It’s always great to hear that your interactions with her have been a pleasure! Let us know if you ever need anything else! -Carrie"
Profile photo of Meme Meme

Meme Meme

February 6, 2025

5  out of  5
rating by Meme Meme
"I received excellent customer service. Mr. Noack reviewed my previous homeowners policy and explained error found. I feel I am in excellent hands with Stst Farm."
We responded:
"Thank you for your kind review! We're thrilled to hear that Mr. Noack was able to assist you and provide valuable insights into your homeowners coverage. It's great to know you feel confident with State Farm, and we're here to ensure you continue receiving top-notch service. If you ever need anything else, don't hesitate to reach out! -Carrie"
Profile photo of Michele Ribaudo

Michele Ribaudo

February 6, 2025

5  out of  5
rating by Michele Ribaudo
"This is the absolutely best office in Columbia! Viviana was quick, thorough and got what I needed done. She was super sweet too!! I highly recommend this office and Viviana and Tammy specifically!"
We responded:
"Thank you so much for your kind words, Michele! We're so happy to hear that Viviana and Tammy were able to take care of everything for you. We truly appreciate your recommendation and are grateful for your support. If you need anything in the future, we're here for you! -Carrie"
Profile photo of Odell Lewis

Odell Lewis

February 5, 2025

5  out of  5
rating by Odell Lewis
"Always, nothing but the best customer service.... Tammy goes the extra mile to make sure things are done efficiently. I must add that Shay is always there when I need an answer to any question about my State farm policy. Product knowledge is always the key to a successful business. And she knows her Product."
We responded:
"Thank you so much for your thoughtful review, Odell! We're thrilled to hear that Tammy and Shay have been able to provide you with excellent service. It's great to know that their dedication and product knowledge have made a positive impact on your experience. We truly appreciate your support and are always here for any of your future needs! -Carrie"
Profile photo of Renaldo Ramos

Renaldo Ramos

February 5, 2025

5  out of  5
rating by Renaldo Ramos
"The office ambience here is always inviting and friendly. Viviana has been always professional and provided great customer service."
We responded:
"Thank you for your wonderful review, Renaldo! We're so glad to hear that you enjoy the welcoming atmosphere of our office and that Viviana has been able to provide you with great service. We truly appreciate your kind words and look forward to continuing to serve you! -Carrie"