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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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blanca laguna

October 1, 2026

5  out of  5
rating by blanca laguna
"They always give a us a great experience! They explained and help with everything. They are amazing !"
We responded:
"Thank you for the 5-star review, blanca! We’re proud to serve the Columbia community and truly appreciate your support. "
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Hector Duarte

October 1, 2026

5  out of  5
rating by Hector Duarte
"Had a great experience with everything. People are very helpful and everything went as planned. Would recommend to all my family 👍🏻"
We responded:
"Hector, thank you for the fantastic review! We’re always here to support you with your insurance needs in Columbia. "
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Luis Sanchez

September 30, 2026

5  out of  5
rating by Luis Sanchez
"I had a great experience and everything went very smooth"
We responded:
"Thanks so much for the fantastic rating, Luis! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Tiffany Myers

September 16, 2026

5  out of  5
rating by Tiffany Myers
"My mom and I spoke with Anna Scher to replace an auto on our insurance and she was very friendly and super thorough - making sure everything was correct and answering the questions we had. We had a lovely experience with her!"
We responded:
"Hi Tiffany, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Carrie Skinner’s team.  Please reach out to us if any questions come up!  - Carrie Skinner’s Insurance Team "
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Mike Morris

September 10, 2026

5  out of  5
rating by Mike Morris
"I’ve been with State Farm for a while now and have always had a great experience, but Carrie Skinner’s office in particular has been awesome. Everyone there is always super friendly, professional, and genuinely helpful anytime I call or need something.

They’re quick to answer questions, easy to deal with, and always make sure I’m taken care of. You never feel like you’re bothering them or getting the runaround, which I really appreciate. Good customer service can be hard to find these days, and Carrie and her team definitely do it right. I would absolutely recommend Carrie Skinner’s State Farm office to anyone looking for insurance!"
We responded:
"Mike, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Mariana Mariana

September 1, 2026

5  out of  5
rating by Mariana Mariana
"Super helpful and helpful easy to talk to! Very professional and makes every process very easy and understandable."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Columbia to know you had such a great experience with us. "
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JAMIE HOUCHENS

August 31, 2026

5  out of  5
rating by JAMIE HOUCHENS
"Carrie and her team are the very best, super friendly easy going and very helpful in meeting your needs for whatever coverage you may need! I highly recommend you reach out to them today for your next insurance policy you won’t be disappointed!"
We responded:
"JAMIE, thank you for the amazing review! Our Columbia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Carrie Skinner, your State Farm Agent "
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Dior Ginyard

August 31, 2026

5  out of  5
rating by Dior Ginyard
"I highly recommend Carrie Skinner and her team at State Farm - she is professional, knowledgeable, responsive, and genuine.

I truly appreciate the level of personal attention and customer service she provides. If you’re looking for an insurance agent who is trustworthy, attentive, and actually cares about her clients, Carrie is a perfect choice!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Carrie Skinner’s team. "
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Whitney Jackson

August 18, 2026

5  out of  5
rating by Whitney Jackson
"I have to say the Carrie Skinner Team of State Farm is one of one! Everyone is always so helpful, particularly Dawn at the office there. I have had a very rough year and she has been so helpful in countless ways doing everything she can to keep me covered during this rough patch for me. Her kindness is very genuine. If you ever have a chance to speak with her over the phone, you will leave that call feeling the same."
We responded:
"Thank you so much for the 5 stars, Whitney! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Al A

August 3, 2026

5  out of  5
rating by Al A
"Annia helped me a lot, she provided good information and she was very friendly."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jose Moran

July 30, 2026

5  out of  5
rating by Jose Moran
"Excellent service and friendliness."
We responded:
"Thanks so much for the fantastic rating, Jose! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alma Wilson

July 17, 2026

5  out of  5
rating by Alma Wilson
"I had an amazing experience working with Annia at Carrie Skinner's office. After my previous car insurance company significantly increased my rates, I was feeling frustrated and worried about finding something I could afford. From the moment I spoke with Annia, she was kind, patient, and genuinely listened to my concerns.
She took the time to understand my situation and worked diligently to find me the best coverage at a rate that fit my budget. She went above and beyond to make sure I understood my options and never made me feel rushed.
I'm incredibly grateful for all of her help and highly recommend Carrie Skinner's office, especially Annia! Anyone looking for excellent customer service and someone who truly cares about helping their clients call Annia. Thank you, Annia, for making such a stressful situation so much easier!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Janelle

July 2, 2026

5  out of  5
rating by Janelle
"I had a great experience! He was a very nice young man who was incredibly helpful, kind, and knowledgeable. He took the time to answer all of my questions, explained everything clearly, and was friendly and easy to talk to. I never felt rushed, and he was professional without being rude. Excellent customer service."
We responded:
"Wow, thank you for the 5-star review, Janelle! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Lindsey Paolucci

June 28, 2026

5  out of  5
rating by Lindsey Paolucci
"Tammy has been an absolute pleasure to work with throughout the process of purchasing our new home! As first-time homeowners, we had a lot of questions while comparing insurance options, and Tammy was incredibly patient, knowledgeable, and responsive every step of the way.

She took the time to thoroughly explain our coverage options, answer every question we had, and address all of our concerns. She truly went above and beyond to make what could have been an overwhelming process feel smooth and stress-free.

In the end, we chose State Farm not only because of the competitive rates, but because of the exceptional service Tammy provided. Having someone who genuinely cares about her clients made all the difference. We highly recommend Tammy to anyone looking for an insurance agent who is professional, trustworthy, and truly invested in helping her clients!"
We responded:
"Wow, thank you for the 5-star review, Lindsey! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Dan Peters I

June 16, 2026

5  out of  5
rating by Dan Peters I
"Tammy has been very promp in replying to my request and provided complete resolution.
Very professional and supportive!
Thank you"
We responded:
"Dan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Carrie Skinner’s Team here in our Columbia office. "
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Roman Wolff

June 15, 2026

5  out of  5
rating by Roman Wolff
"AMAZING YOUR THE BEST!!!"
We responded:
"We are grateful for your 5-star review, Roman! Thanks for taking a moment to share your positive rating of State Farm Agent Carrie Skinner’s Team here in Columbia . "
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Tuncay Unsal

June 11, 2026

5  out of  5
rating by Tuncay Unsal
"I have been with State Farm for many years, and my experience has always been excellent. Their customer service is professional, friendly, and responsive whenever I need assistance. They take the time to explain coverage options and answer any questions clearly.

The claims process has been smooth and stress-free, and I appreciate how reliable and trustworthy they have been over the years. It’s reassuring to know that I have an insurance company that truly cares about its customers and provides great support when needed.

I highly recommend State Farm to anyone looking for dependable insurance coverage and outstanding customer service.

If you’d like, I can also make it sound more personal, mention your agent by name, or highlight your auto, home, or business insurance experience."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Carrie Skinner’s Team. "
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Michael Powell

June 10, 2026

5  out of  5
rating by Michael Powell
"Outstanding customer service and resolved my issue in a matter of minutes."
We responded:
"Thanks so much for the fantastic rating, Michael! We are so glad you had a positive experience with us here on State Farm Agent Carrie Skinner’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Michelle G

June 4, 2026

5  out of  5
rating by Michelle G
"Excellent insurance company with outstanding customer service. Dawn was professional, responsive, and willing to help with all my questions. Highly recommend them to anyone looking for reliable coverage and peace of mind!"
We responded:
"Thank you for taking the time to leave such a great review, Michelle. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Maseray Kamara

June 4, 2026

5  out of  5
rating by Maseray Kamara
"Annia is very professional. she did not waste my time she went straight to point. I am so happy 😊 she help me save a lot of money 💰"
We responded:
"Maseray, thank you for your wonderful review of State Farm Agent Carrie Skinner’s Team!"
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Marvin Mata

June 3, 2026

5  out of  5
rating by Marvin Mata
"Excelente servicio"
We responded:
"Marvin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Carrie Skinner’s Team—we are always here to help!"
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Annetta Guess

June 1, 2026

5  out of  5
rating by Annetta Guess
"Ms. Dawn Grimes has and outstanding personality and had outstanding customer service my experiences was 💯 you save the day and make it easy for me and I’m truly grateful thank you so much from the bottom of heart ❤️ ❤️❤️"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carrie Skinner’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Mark Saah

May 29, 2026

5  out of  5
rating by Mark Saah
"Dawn was very helpful. We had to submit information State Farm asked for about one of my trucks. 2nd time same questions ? Dawn was very helpful ! Thank you, Mark S"
We responded:
"Mark, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Carrie Skinner’s Team here in our Columbia office. "
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P Lucido

May 29, 2026

5  out of  5
rating by P Lucido
"Dawn assisted me with some car insurance questions as well as a homeowner insurance issue I had. She was very informative and spent extra time with me answering my questions. Thank you Dawn."
We responded:
"Thank you for your kind review of State Farm Agent Carrie Skinner’s Team. We appreciate it!"
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Barb Reinhardt

May 22, 2026

5  out of  5
rating by Barb Reinhardt
"I contacted the office to clarify a billing question based on an email I received from State Farm Corporate. The original email led me to believe that I had an action to take. Dawn tracked down the answer and was back to me in several hours that I didn't need to do anything. She was very helpful!"
We responded:
"Barb, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Carrie Skinner’s Team is just a call or email away!"