State Farm® Insurance Agent Carrie Skinner

"Thank you , we have been using this agent for sometime now, and I needed to post this review to give thanks to Miss Twila. She has taken the customer service experience to a whole new level, she is prompt and understanding. There’s no comparison in representatives, for us when we call and she answers , we are assured and guaranteed that the matter we called in with is as good as resolved , Twila will always do follow up, she does the callback,and she response to emails again in a timely manner, Thank you again Miss twila for everything you have done and continue to do to make our experience 5 star every time you are an asset to the team i hope they know it"

"Carrie was really helpful getting us the lender’s insurance for our new property."

"Unfortunately after 23 years, the lack of accountability trust support and transparency here has been disappointing and unjustified. The failure to provide adequate communication proves that my family and I are not valued! After multiple conversations and patience to resolve the issue, they refused to properly resolve my concerns. I was given misinformation, delays, and denial. It’s important to have good faith understanding communication and trust with a provider of life home and vehicle coverage. I am a working woman in this economy and was dismissed by this insurance company. As a result, I’m at a financial loss that’s caused stress. This experience has definitely disappointed my expectations of this organization and State Farm. I’ve had a good experience until the last few weeks! Consumers can’t continue to be taken advantage of in this economy by any business or corporation. Sadly, I’ll be pursuing coverage elsewhere with betterment communication, coverage and customer support! Hopefully, this review prevents or assists anyone from unacceptable customer experiences with Skinner State farm office."

"Me pareció muy bien"

"Very good service Consistent Precise information Quick affordable Auto insurance Thank.you"

"excelente atención"

"Excelente servicio, muy amables y respetuosos. Hice unos tramite y en cosa de minutos lo terminaron. Y lo mejor que la agente es Bilingue. Gracias y los recomiendo de todas maneras."

"Buen servicio , mucha paciencia y la mejor asesoría."

"Caririe Skinner and Mitchell Taylor are very good in their roles,. 1. They are Friendly and Helpful: “The customer representative role was extremely friendly and helpful. They listened carefully to my issue and resolved it quickly. Excellent service!” Quick Resolution: “Amazing experience! The representative resolved my problem in no time and made the whole process super easy. Thank you!” Professional and Courteous: “Very professional and courteous. They answered all my questions patiently and made sure I was satisfied with the solution. Great job!” Above and Beyond: “Went above and beyond to help me. I really appreciated their dedication and commitment to making sure everything was sorted out.” Knowledgeable Support: “The support rep was incredibly knowledgeable and explained everything clearly. Made me feel confident about the next step."

"I want to give a HUGE shout-out to Carrie Skinner State Farm Account Representative, Anita Johnson-Gregg! Over the past week, I've been dealing with issues related to correcting my VIN through MDOT and my car loan company. From the very start, Anita has been incredibly helpful in identifying the error and keeping me updated as she worked tirelessly to resolve the matter efficiently. Her professionalism, courtesy, and down-to-earth demeanor make every interaction a pleasure. Anita is not only knowledgeable and honest but also genuinely compassionate—qualities that set her apart. Her top-tier customer service is one of the many reasons I've remained with State Farm for years. I also want to express my appreciation for Twila—she’s amazing too!"

"Viviana never fails to make me feel welcomed! I have been a customer with the is locations for YEARS now, and I’m always left beyond satisfied. Giving them a call feels like calling family! - Darian Rawls-Muriel"

"I called the office to get help with my wife's insurance. The young lady Anita was so kind and helpful! Thank you"

"Very good customer service and support from Anita"

"Worked with Tammy yesterday to get my daughter and a new car on my policy. Tammy was awesome. Got everything done by days end. Highly recommend State Farm (Columbia)."

"Viviana provided me with great service! She helped me get a quote and policy in no time. She was super helpful and walked me through everything step by step in a breeze."

"Shout out to Viviana, a wonderful representation of responsiveness, knowledgeable and kind rep for State Farm. Thank you for making it so easy to add our new vehicle and proving me with all the information needed."

"Carrie was great. Very understanding, genuine and helpful."

"Excelente servicio con Viviana lo recomiendo te ayuda mucho y te explica cómo funciona cada pago y por lo que pagas y los beneficios que te da al tener el seguro!!!"

"Viviana provided great service, she was amazing."

"Viviana siempre ha estado aqui cuando vengo a la oficina y es muy eficiente y muy profesional explicando todo muy bien acerca de mi seguro dandome las mejores opciones y precios."

"Tammy is the kindest, she’s always patient and helpful with me! Great service, I would highly recommend!"

"El servicio al cliente en esta oficina es muy bueno, siempre responden mis llamadas y son muy cordiales. Viviana habla Español y me ayuda a entender todas mis inquietudes. Los recomiendo."

"The agents Tammy and Mitchell are very helpful with the questions I have. And so you wouldn’t feel hesitant because they will take time to give you the answers. Thank you so much!"

"Viviana is the best she help me out a lot I call to get a second car added to my policy and it was a breeze she walked me threw all the steps and we got it done….. Sherman 5 stars ⭐️ all day"

"Thank you so much Vivian it was a pleasure talking with you this morning as usual you made it easy doing business with State farm for my auto insurance."