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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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s s

February 15, 2025

5  out of  5
rating by s s
"Viviana is the best she help me out a lot I call to get a second car added to my policy and it was a breeze she walked me threw all the steps and we got it done….. Sherman 5 stars ⭐️ all day"
We responded:
"Thank you for your feedback on our team! We strive to provide friendly and knowledgeable service to each of our customers, and we are so glad that we were able to help you with your coverage needs. Please feel free to reach out again if you need any further assistance. "
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Clarence Boyd

February 14, 2025

5  out of  5
rating by Clarence Boyd
"Thank you so much Vivian it was a pleasure talking with you this morning as usual you made it easy doing business with State farm for my auto insurance."
We responded:
"Thank you, Clarence! It’s always a pleasure working with you as well. We’re so glad Viviana could make your experience with State Farm smooth and easy. If you ever need anything, don’t hesitate to reach out. Looking forward to our next conversation! -Carrie"
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Richard Spink

February 13, 2025

5  out of  5
rating by Richard Spink
"Customer Relations Representative Viviana Yarusevich is very pleasant and helpful with my questions & Balance due payment on 'phone."
We responded:
"Thank you for your kind feedback, Richard! We're so glad to hear that Viviana could assist you with your questions and payment pleasantly. We truly appreciate your support in us, and we're always here to help whenever you need! -Carrie"
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Tony Perfetto

February 12, 2025

5  out of  5
rating by Tony Perfetto
"Fast service great follow up and very helpful saved a lot my agent Mitchell was outstanding he knows insurance !Viviana is extremely customer service orientated thank u"
We responded:
"Thank you for sharing your experience, Tony! It's wonderful to hear you received fast service and great follow-up from Mitchell. Your positive feedback is much appreciated, and we'll make sure to commend Mitchell for his outstanding service. We look forward to continuing to meet your insurance needs! – Carrie "
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Tyressa Richardson

February 11, 2025

4  out of  5
rating by Tyressa Richardson
"I have Been a customer for a long time now, Tammy has been there since I’ve became a customer. She’s always very helpful! It’s Always a pleasure when I speak with her about my policies!"
We responded:
"Thank you so much, Tyressa! We truly appreciate your long-time support. We're glad to hear that Tammy has been such a big help and made your experience so positive. It’s always great to hear that your interactions with her have been a pleasure! Let us know if you ever need anything else! -Carrie"
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Meme Meme

February 6, 2025

5  out of  5
rating by Meme Meme
"I received excellent customer service. Mr. Noack reviewed my previous homeowners policy and explained error found. I feel I am in excellent hands with Stst Farm."
We responded:
"Thank you for your kind review! We're thrilled to hear that Mr. Noack was able to assist you and provide valuable insights into your homeowners coverage. It's great to know you feel confident with State Farm, and we're here to ensure you continue receiving top-notch service. If you ever need anything else, don't hesitate to reach out! -Carrie"
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Michele Ribaudo

February 6, 2025

5  out of  5
rating by Michele Ribaudo
"This is the absolutely best office in Columbia! Viviana was quick, thorough and got what I needed done. She was super sweet too!! I highly recommend this office and Viviana and Tammy specifically!"
We responded:
"Thank you so much for your kind words, Michele! We're so happy to hear that Viviana and Tammy were able to take care of everything for you. We truly appreciate your recommendation and are grateful for your support. If you need anything in the future, we're here for you! -Carrie"
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Odell Lewis

February 5, 2025

5  out of  5
rating by Odell Lewis
"Always, nothing but the best customer service.... Tammy goes the extra mile to make sure things are done efficiently. I must add that Shay is always there when I need an answer to any question about my State farm policy. Product knowledge is always the key to a successful business. And she knows her Product."
We responded:
"Thank you so much for your thoughtful review, Odell! We're thrilled to hear that Tammy and Shay have been able to provide you with excellent service. It's great to know that their dedication and product knowledge have made a positive impact on your experience. We truly appreciate your support and are always here for any of your future needs! -Carrie"
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Renaldo Ramos

February 5, 2025

5  out of  5
rating by Renaldo Ramos
"The office ambience here is always inviting and friendly. Viviana has been always professional and provided great customer service."
We responded:
"Thank you for your wonderful review, Renaldo! We're so glad to hear that you enjoy the welcoming atmosphere of our office and that Viviana has been able to provide you with great service. We truly appreciate your kind words and look forward to continuing to serve you! -Carrie"
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Justin Paquette

February 4, 2025

5  out of  5
rating by Justin Paquette
"Great service, Twila is always very helpful and friendly! Can’t recommend this office enough!"
We responded:
"Thank you so much for your fantastic review, Justin! We're thrilled to hear that Twila continues to provide helpful and friendly service. Your recommendation means the world to us! If there's anything else we can do for you, don’t hesitate to reach out."
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Robert Douglas

February 4, 2025

5  out of  5
rating by Robert Douglas
"Friendly experience, very helpful CSRs'. Very quick and efficient. I do believe the persons name was Isabelle. Her service was excellent."
We responded:
"Thank you for your wonderful review, Robert! We're so glad to hear that you had a friendly and efficient experience, and we truly appreciate your kind words about our team. If you ever need further assistance, don’t hesitate to reach out. We're here to help! -Carrie"
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Selena Noble

February 4, 2025

5  out of  5
rating by Selena Noble
"You are always pleasant and helpful!"
We responded:
"Thank you so much for your kind words, Selena! We're thrilled to hear that you've had a positive experience with us. It's always a pleasure to assist you, and we're here whenever you need help. -Carrie"
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Paola Caprille

January 30, 2025

5  out of  5
rating by Paola Caprille
"Viviana es increíble!! Tiene mucho conocimiento de lo que hace, es muy atenta y lo mejor de todo siempre te soluciona cualquier inconveniente."
We responded:
"¡Gracias por sus amables palabras, Paola! Nos alegra mucho saber que Viviana fue atenta y pudo ayudarle. Apreciamos sinceramente su comentario y esperamos poder asistirle nuevamente en el futuro."
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Sabrina Marks

January 29, 2025

5  out of  5
rating by Sabrina Marks
"Ms. Viviana Yarusevich was great."
We responded:
"Thank you!!!"
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Juan joke

January 28, 2025

5  out of  5
rating by Juan joke
"She is one of the best agent of the insurance customer support service I've ever met. She took her time to explain everything you need to hear"
We responded:
"Thank you for your fantastic review, Juan! We’re so happy to hear that our team was able to take the time to thoroughly explain everything you needed. Providing clear and helpful support is what we aim for, and we’re grateful for your feedback! -Carrie"
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Julio Zelaya

January 28, 2025

5  out of  5
rating by Julio Zelaya
"Vivíana siempre está dispuesta a yudarme cuando la necesito pregunta relacionada al seguro. Muy profesional y recomiendo a toda persona. Doy mi palabra"
We responded:
"Hola Julio, ¡Muchísimas gracias por sus amables palabras! Nos alegra mucho saber que Viviana ha podido asistirle de manera profesional y eficiente. Su recomendación significa mucho para nosotros, y siempre estaremos aquí para ayudarle con cualquier necesidad de seguro en el futuro. -Carrie "
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Ryland Huynh

January 27, 2025

5  out of  5
rating by Ryland Huynh
"I truly appreciate how fast and efficient this Statefarm team is. Especially Tammy, she has helped my family and I out so much with any questions or concerns we may have. We have been with them for many many years and will continue!"
We responded:
"Thank you so much for the wonderful review, Ryland! We’re thrilled to hear that Tammy and our team have been able to help you and your family over the years. We truly appreciate your loyalty and are always here to assist with any questions or concerns you may have in the future. It’s a pleasure working with you! -Carrie"
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Marlon Brown

January 25, 2025

5  out of  5
rating by Marlon Brown
"Tammy is simply the best! I couldn’t ask for a better person to help me. She is always there to guide me through the ins and outs of my policy, making sure I fully understand everything. No matter what mood I’m in, she is always kind, patient, and willing to help with a pleasant attitude. Tammy, I truly appreciate you and want to thank you for always being there for me!"
We responded:
"Thank you so much for the wonderful review, Mrs. Brown and Marlon! We're so happy to hear that Tammy has been such a great help to you. She truly goes above and beyond to make sure her customers feel informed and supported, and it’s amazing to know her kindness and patience have made a difference in your experience. We’ll be sure to pass along your kind words to her! Thank you for your support, and don’t hesitate to reach out if you need anything in the future! -Carrie"
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Brenda Biggs

January 23, 2025

5  out of  5
rating by Brenda Biggs
"Viviana was very helpful in getting me to the correct person to talk with. I was impressed that she came back on the line and told me that it would be about 20 minutes and that they would call me back. They did within the 20 minutes. That doesn't usually happen! Great service!"
We responded:
"Thank you so much for the kind words, Brenda! We’re thrilled to hear that Viviana was able to help connect you with the right person and that we were able to follow through as promised. It’s always our goal to provide timely and reliable service, and we’re so glad we were able to meet your expectations. If you ever need anything in the future, don’t hesitate to reach out. – Carrie"
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Keith Barbalace

January 23, 2025

5  out of  5
rating by Keith Barbalace
"They took the time to review all of my accounts and plans for the future and developed a comprehensive insurance plan that perfectly fit our needs."
We responded:
"Thank you so much for the great feedback, Keith! I’m glad we were able to take the time to review all your accounts and create a comprehensive insurance plan that fits your needs perfectly. It’s always our goal to ensure you’re well taken care of. If you ever have any questions or need further assistance, don’t hesitate to reach out. – Carrie"
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Mike Dyer

January 21, 2025

5  out of  5
rating by Mike Dyer
"Thanks for the update. Your team is very informative. Excellent customer service."
We responded:
"Thank you for the great feedback, Mike! We’re so glad to hear that Carrie and the team were able to provide you with excellent service. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re here to help! "
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Spotless 4U

January 16, 2025

5  out of  5
rating by Spotless 4U
"Viviana is great, she is very helpful and knowledgeable"
We responded:
"Thank you for the five-star review! We're thrilled to hear that you had a positive experience with our State Farm team. We sincerely appreciate your feedback and support and look forward to serving you again in the future! – Carrie "
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Tarango

December 16, 2024

5  out of  5
rating by Tarango
"Viviana is a wonderful person with an amazing passion for what she does. She explained to me my policy, how things work when it comes to insurance, and went above and beyond for my personal needs. She’s truly amazing and the ONLY reason why I’m staying with State Farm. Thank you Viviana!"
We responded:
"Thank you so much for your kind words, Tarango! We’re thrilled to hear that Viviana could help explain your insurance and meet your needs. Please let us know if you have additional questions. We’re happy to help! -Carrie "
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Luz Pena

December 5, 2024

5  out of  5
rating by Luz Pena
"I'm was very satisfying with with the agent"
We responded:
"Thank you, Luz. I’m so glad we were able to make assisting you with your insurance needs such a positive experience! -Carrie"
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Kader

November 11, 2024

5  out of  5
rating by Kader
"Working with Steve and Viviana at State Farm has been a positive experience. They made everything easy for us, from getting quotes to understanding our options. They promptly provided the quotes we requested and took the time to go over each detail with us, ensuring we knew exactly what we were getting. Thanks to their help, we were able to switch from our previous insurance provider, which had been overcharging us for the same coverage. Steve and Viviana helped us save money without sacrificing quality, and we couldn't be happier with our decision. Highly recommend their service to anyone looking for a smooth, efficient insurance experience!"
We responded:
"Thanks for the review, Kader! We’re glad to hear Steve and Viviana were able to assist with your insurance questions. It’s our pleasure at the Carrie Skinner State Farm Agent office to help make insurance smooth. Don’t hesitate to reach out if there’s anything else you may need us to do for you!"