State Farm® Insurance Agent Carrie Skinner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yuli Liu
September 27, 2024
"Carrie is super friendly, patient, and professional. Every request was responded to very quickly. She also provided any possible discount for my quote, and I am very happy about the entire experience. Highly recommend!"
Servando Lucas
September 26, 2024
"This Agency has provided the best service through out the years. Specially Viviana who has always taken the time to review my policies and educate me about all my coverage options. She always make herself available to answer my questions with a great attitude and disposition."
"Thank you so much for your kind words, Servando! We’re delighted you’ve had such a positive experience over the years, especially with Viviana. Her dedication to reviewing your plans and making sure you understand all your coverage options truly reflects the service we strive to provide. We’ll be sure to pass along your appreciation to her. If you ever have more questions or need assistance, we’re here to help! – Carrie "
Paul Amoateng
September 26, 2024
"One of the best discussions and explanations that went down very well for me. Infact, I wish everyone could be like her. God bless state farm because of her work style."
"Thank you so much, Paul! We’re thrilled to hear that your discussion went so well and that you had a great experience. We truly appreciate your kind words and are proud to have team members who make such a positive impact. If you ever need anything else, don’t hesitate to reach out. We're here to help! – Carrie "
A Dragons Dream
September 24, 2024
"Thank you Viviana, you gave me incredible customer service. You really listened and made me feel better about my coverage choices. Thank you again"
"Thank you so much for the five-star review! We're thrilled to hear that Viviana provided you with incredible customer service and made you feel confident about your coverage choices. Listening and helping our customers feel comfortable is what we're all about. Thank you again for choosing our team for your insurance needs. "
Kelly Williams
September 23, 2024
"She was so helpful and patient to get me my insurance, she should give a seminar on customer service."
"Thank you so much for your kind words, Kelly! We're thrilled to hear that you had such a positive experience. Providing exceptional customer service is what we strive for, and we’ll be sure to pass along your feedback. If you ever need anything else, we’re happy to help! – Carrie "
Lily Chao
September 3, 2024
"She is kind and patient. Very helpful. Will Recommend her to friends."
"Lily C: Thank you, Lily, for your kind words! We’re so glad you had a positive experience and found our service kind, patient, and helpful. Your recommendation means a lot to us, and we’re here to assist you and your friends with anything you need. Thanks for choosing our State Farm team! – Carrie "
Russia Sudler
August 29, 2024
"Viviana provided great service, she was amazing."
"Thank you, Russia, for your kind words! We’re so glad that Viviana provided you with great service and made such a positive impression. We’re here for you whenever you need us, and we’re happy you had an amazing experience. Thanks for choosing our team! – Carrie "
Jerell McFadden
August 21, 2024
"Great customer service"
"Thank you, Jerell, for your kind words! We're thrilled to hear that you had a fantastic customer service experience with us. Your feedback is greatly appreciated, and we're here to help whenever you need us. Thanks for choosing our team! – Carrie "
Solomon Kumarra
August 16, 2024
"Worest customer service ever. I called the past 3 days no one picks up the phone, except asking me to leave voicemails. Never get back to me. What kind of insurance agent is this?."
"We're truly sorry to hear about your recent experience with our service. It's important to us that we are accessible and responsive to our customers, and it seems we fell short this time. We appreciate your feedback and take it very seriously. Please allow us the opportunity to address this issue directly. Could you please contact us directly? We want to make sure your concerns are resolved promptly and thoroughly. Thank you for bringing this to our attention, and we look forward to speaking with you soon. – Carrie "
Al Orella
August 2, 2024
"Customer service was extremely excellent"
"Thank you, Al, for the wonderful feedback! We're thrilled to hear that you found our customer service to be excellent. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence in the future. – Carrie "
Akirra Mickens
July 30, 2024
"My husband and I had a great experience working with Mitchell on our insurance policies."
"Thank you for sharing your feedback, Akirra! We're delighted to hear that you and your husband had a good experience working with Mitchell on your insurance plans. We appreciate your kind words. – Carrie "
Tony Perfetto
July 19, 2024
"Fast service great follow up and very helpful saved a lot my agent Mitchell was outstanding he knows insurance !"
"Thank you for sharing your experience, Tony! It's wonderful to hear you received fast service and great follow-up from Mitchell. Your positive feedback is much appreciated, and we'll make sure to commend Mitchell for his outstanding service. We look forward to continuing to meet your insurance needs! – Carrie "
Rick Stanley
July 19, 2024
"Been working with Carrie Skinner's office for a number of years now. Just amazing how pleasant, helpful, and knowledgeable they all are."
"Thank you for the five stars, Rick! We appreciate you sharing your feedback with our State Farm team. We’re happy to have you as our Good Neighbor! – Carrie "
Howard Hamlin
May 30, 2024
"Twila is amazing. So easy to talk to. She makes your experience a pleasant one. 10/10"
"Thank you for the five-star review, Howard! We are thrilled you had a fantastic experience with Twila and our State Farm team. We sincerely appreciate your feedback and support! – Carrie "
Paula Faivre
May 21, 2024
"Every person who works here is so friendly! Viviana has a beautiful welcoming smile & Tami is so warm & helpful. Steve is positive & friendly. Katherine is super helpful, and everyone is just amazing to work with. I definitely recommend this office. They truly care about you having a great experience. Carrie has put together an amazing team of talented professionals. I've worked with Carrie in different capacities for over 10 years & she is smart, thoughtful & I appreciate that she stays up to date with changing times. Her knowledge of financial products & planning capabilities are fantastic. I definitely recommend her & her agency of wonderful people."
"Thank you so much, Paula, for your glowing review! We're delighted you had such a positive experience with our team. It's wonderful that Viviana, Tami, Steve, and Katherine contributed to making your experience exceptional. We take great pride in our team's dedication to providing friendly, helpful, and knowledgeable service. Your recommendation means a lot to us, and we truly appreciate your kind words and continued support over the years. Please don't hesitate to reach out if you need anything else. Thank you again! – Carrie "
Shelley Gilbert
May 14, 2024
"It is always my pleasure to compliment when I receive outstanding customer service. Mitchell is an excellent representative for State Farm Insurance. He paid very close attention during our conversation today. I'm a disabled Veteran on a very fixed income and I try to remain vigilant when spending money. Mitchell was very sensitive to my concerns and with each element of my policy, he did his best to carefully address every area where I could possibly save money, yet, still have a quality policy that protected my assets. I called Mitchell several times today, revisiting different areas of my policy, tweeking items to protect my budget. I was eager to get it over with, as I unfortunately experience anxiety and depression; yet not wanting to make rash decisions. He made me comfortable with all of my decisions. Mitchell pays impeccable attention to detail, in that, he brought to my attention the last detail of my policy, that being my sewage/sump pump. Once again, Mitchell to the rescue, addressing the last item, offering me yet another savings that I knew nothing about. He surpassed every other quote, yet I have a quality policy, thanks to Mitchell. I certainly hope he's a Manager, he deserves to be a well paid Leader. My apology for such a lengthy review. When someone exudes excellence, it’s only fair that you acknowledge them. Thank you, Mitchell. Ms. Shelley R Gilbert, USCG"
"Shelley G: Thank you so much for taking the time to share such a detailed and heartfelt review, Shelley. We are truly honored to hear about your positive experience with Mitchell. His dedication to providing excellent customer service and his attentiveness to your specific needs are exactly what we strive for at our State Farm office. It's wonderful to know that he was able to make the plan review process comfortable for you. Your recognition of Mitchell’s efforts is greatly appreciated. We are proud to have Mitchell on our team and glad he could assist you so effectively. Thank you again for your kind words and for choosing our State Farm team. We look forward to continuing to serve you with the same level of care and excellence. We sincerely appreciate your feedback and support. – Carrie "
Raxana Muturi
May 10, 2024
"Very thorogh in explaining different coverages and advising on the best. Also explained about other swrvices offered by state farm."
"Raxana: Thank you for your feedback, Raxana! We're glad you found our explanations of different coverages thorough and helpful. It's important to us that our customers understand all their options and the additional services that State Farm offers. We appreciate you taking the time to share your positive experience, and we look forward to continuing to provide you with comprehensive information and support. Thank you for choosing our State Farm! – Carrie "
Tee Tee
May 3, 2024
"Mitchell Taylor was amazing to work with! Even though loyalty doesn’t do much justice for insurance prices. His explanation and work ethic shoots clear. Statefarm needs to step up with some form of loyalty or take some pointers from him. He tried his hardest to make my adjustments work. Absolutely impeccable!"
"Thank you for your feedback! We're delighted you had such a positive experience working with Mitchell. His dedication and clear explanations are highly appreciated, and it's wonderful to know he went the extra mile to assist you. Thanks for recognizing Mitchell's impeccable efforts, and we look forward to continuing to serve you with the same high standard. – Carrie "
Kevin Corwin
April 19, 2024
"We've had our policies with Carrie Skinner and her associates for years. They always take great care of us and today was no exception in adding some coverage on a condo policy. Mitchell Taylor helped us through the application process today. He was thorough, professional, and excellent in communicating during every step of processing. I highly recommend Mitchell and Carrie if you're looking to change your carrier."
"Thank you so much for sharing your experience, Kevin! We're thrilled that Mitchell provided you with thorough service during your plan update. It's wonderful that you've consistently received great care from our State Farm team over the years. We appreciate your recommendation and are glad to have you as a long-standing member of our customer community. If you need anything else, our team is happy to assist you with your insurance needs. Thank you for choosing us and for your support in our services! – Carrie "
Dynasty LLC
April 17, 2024
"Mr Mitchell with State farm was a absolute blessing he covered everything in the policy that my fiance and I had questions or concerns about leaving us very comfortable with our decision to go with state farm. Not only did we get the auto coverage but we also purchased renters insurance that cover and protect our valuables leaving us with a complete peace of mind thank you Mitchell and Carrie great job and thanks for covering us have a wonderful day."
"Thank you for sharing your positive experience with Mitchell! It's wonderful to hear that he thoroughly addressed all your questions and concerns, helping you and your fiancé feel comfortable with your insurance decisions. Your feedback is greatly appreciated, and we're glad to have you as a part of our State Farm family. Thank you for choosing us, and have a wonderful day! – Carrie "
Superwoman _K
April 9, 2024
"Subject: My Amazing Experience with State Farm I just wanted to take a moment to share with you my incredible experience with State Farm. I have been a loyal customer for 11 years now, and I have my auto and home insurance with them. I honestly don't know what I would do without State Farm - they truly feel like family. State Farm always goes above and beyond to take care of their customers. They are constantly looking for ways to save you money and provide impeccable customer service. Today, I had the pleasure of speaking with my rep, and she was absolutely amazing! She made me feel valued and taken care of, and I couldn't be more grateful. State Farm isn't just an insurance agency - they are a family. The people who work there make you feel like you are part of something special. I am so grateful to have State Farm on my side, and I can't recommend them enough. Thank you for taking the time to read about my wonderful experience with State Farm. If you ever need a reliable and caring insurance provider, I highly recommend giving State Farm a try. Warm regards, Kizzie"
"Thank you so much for sharing your amazing experience with us! Your loyalty over the past 11 years has meant the world to us, and hearing that State Farm feels like family to you truly warms our hearts. We're committed to providing great savings and customer service and making each of our customers feel valued and cared for, just like family. It's wonderful to hear that your representative made you feel this way, and we're thrilled to have positively impacted your experience. Your recommendation is the best one we could receive. We look forward to continuing to serve you with the same level of dedication and care. Thank you for being a cherished part of the State Farm family! – Carrie "
Steve Louis
March 25, 2024
"Mitchell Taylor was professional and provided great customer service. I will be calling him for future policies."
"It's fantastic to hear about your positive experience with Mitchell and the great customer service he provided. We're glad to know he's earned your support for future plans. Your feedback is greatly appreciated, Steve, and we'll be sure to pass your compliments on to Mitchell. We look forward to serving you again! – Carrie "
Latoyer Smothers
March 21, 2024
"Pleasant to work with"
"It's wonderful to hear that your experience was pleasant, Latoyer! We strive to make every interaction positive and productive. If there's anything else you need or further questions you have, we're here to help. Thank you for sharing your feedback with us! – Carrie "
Jennelle Anderson
March 16, 2024
"My agent was very professional and helpful to make sure he explained my policy in detail and gave me the best quote possible and answered all questions I had I would recommend this agency to my family and friends give them a call, I’m very happy with the service I received !"
"Thank you for this wonderful feedback, Jennelle! I am so glad to hear you enjoyed your experience with my team and were happy with our level of service. We always strive to be professional and detail-oriented when helping our customers with their insurance needs. -Carrie"
jade david
March 5, 2024
"My agent Mitchell is the absolute best. Honest and dedicated and goes above and beyond to provide you what you need and more. I won't work with anyone else because I trust his opinion and expertise that much. Would give him ten stars if I could!"
"Thank you so much for your glowing review, Jade! We're thrilled to hear about your positive experiences with Mitchell. We appreciate his honesty, dedication, and commitment to going above and beyond. Knowing he has earned your support and loyalty to such a degree is wonderful. Your high praise and the wish to give ten stars are genuinely appreciated. We're proud to have Mitchell on our team and grateful you chose to work with us. Thank you for being a valued part of our community! – Carrie "